How To Link a ZOLEO Device to the ZOLEO App

Here is your guide to setting up a Zoleo device for use.

1. Download the app

• iOS - App Store
• Android - Play Store 

2. Turn on Bluetooth:

1. To connect the ZOLEO device to your ZOLEO App, Bluetooth will need to be enabled (turned on) on your phone.
2. You need to ensure that Bluetooth permissions have been enabled for the ZOLEO App:
   • • iOS: Go to Settings, select ZOLEO, and ensure Bluetooth is enabled.
     • Android: Go to Settings, select Apps, select ZOLEO, select Permissions, and ensure Nearby devices is "Allowed".

Note: We recommend always updating your ZOLEO App to its latest version to enjoy all our features and improvements.

3. Linking the Zoleo Device to your phone.

1. Open the ZOLEO App and complete any onboarding or enrollment screens.
2. On the Chats screen, tap the Connect tab in the centre of the bottom menu.
   
   
3. Power On Your ZOLEO Device
   • • You’ll be asked to “Power on your ZOLEO device to connect.”
     • Once powered on, the LED on your device should blink green.
     • Tap Scan for nearby device(s).
       
4. Select Your Device From the List
   • • Your ZOLEO’s IMEI number will appear under Available devices.
     • The IMEI number can be found on the back of the Zoleo device.
     • Tap the green Connect button next to your device’s IMEI.
       
5. Wait for the Connection to Complete
   
   • • Because you are using a satellite connection, you will need to be outside to connect.
     • Ensure your ZOLEO is face up and has a clear view of the sky for best results.
     • A loading spinner will indicate progress.
       
6. Success!
   • • You’ll see a confirmation message: “Follow-Me SMS & Email successfully enabled.”
     • The app navigation will now update to show Weather and SOS tabs in addition to Chats and Settings.